"Our photographers are fully equiped with everything you need for professional images"
Q. How long does the children's proof cards take to return to our School?
A. 7 to 14 days
Q. How long does the parent have to choose their child's photographs?
A. 10 days
Q. A Parent has lost their child's proof card, How do they get a replacement?
A. They should contact us direct and we can supply them with the School code and password.
Q. The deadline for the School Photographs has passed, can the parent still order?
A. Yes, we can still process parents orders online. Parents can visit our online sales section and enter their proof number and school ID. (All late orders will be charged delivery to your preferred destination).
Q. How long does Spencer Brown Photography Ltd keep my School photos for?
A. All our images are stored for around 24 months.
Q. How long will it take to receive the photo orders back to the School?
A. It usually takes 21 days after the School deadline date on your proof card but we endeavour to despatch all orders as soon as possible.
Q. How long will it take parents to receive their photograph order if they order using your online system?
A. It usually takes between 7 to 14 days after point of order online. We endeavour to despatch all orders as soon as possible. (Please note orders processed after your schools deadline date can take 21 to 35 days).